A VPS.NET Review – From a Beta Tester

It’s now over two years since I joined the VPS.net beta test. The concept of cloud hosting was relatively unknown to many back then but has since become very popular, mainly because of simple server scalability and lower costs. I have used many hosting providers over the years and have had mixed experiences with them all. From regular downtime to complete server data loss, I have experienced it all.

Just over two years ago I was looking for a new host due to the fact that my host at the time (who shall remain nameless!) had lost all my data in a massive hardware meltdown. I stumbled upon VPS.net who were asking for beta testers. I ditched my host and migrated all my sites to VPS.net and have not looked back since. In hindsight, it was probably not a good idea to move my production sites to a service that was in beta but it didn’t matter because even though in beta, it was more stable than any service I had used before. Like any host, there are always ups and downs. It’s no different here but thankfully when there is a problem you know that there is a support team there to help you around the clock.

Cloud Locations & Uptime

This is a sore point for some as it seems that some clouds are much more stable than others. I have been quite fortunate and have not really had any major problems. Sure, there has been the odd bit of downtime but nothing too serious. My stats show that my uptime is around 98.9% which is not too bad. I may have caused the average to drop a little as I had some configuration issues a little while back. My VPS is SLC-A (Salt Lake City), thankfully this cloud does not appear on the network status page as much as other clouds which suggests that there are some issues on certain clouds as they make regular appearances. Cloud locations are: Salt Lake City, Chicago, London and Amsterdam. I would recommend that if you do decide to give VPS.net a try then you should research which cloud locations are the most reliable. 

Cost

For what you get for your money you will find it hard to match anywhere else. “Nodes” which make up your VPS start at £15 per month each but get cheaper the more nodes you buy. For instance, a 10 Node VPS will cost you £100 per month.

Each Node consists of: DEDICATED CPU: 0.6GHzDEDICATED RAM 376MBDISK SPACE 10GB – NETWORK TRANSFER 1TB

As you can see, you can build yourself a powerful VPS with lots of resources for a low price. Of course, you can get hosting for a fraction of this price but you will be very limited and most likely on shared hosting.

With VPS.net you have full root access, a vast choice of distro templates to get your new VPS up and running in no time. Lots of freebies such as Free SSL certs, Free ISPmanager, Free HostBill and Blesta licenses and much more.

Support

Support is available around the clock both online ticketing and recently 24/7 phone support. I have found support very good although I do find that level 1 support will almost always ask you submit an “On Demand” ticket to escalate the ticket to level 3 support. This costs $10 per ticket (per day). I have had to pay this in the past to try and troubleshoot an issue. Level 3 support were not able to pinpoint the problem so I walked away $10 poorer and none the wiser. Recently I pinpointed the problem myself and have not had the issue since (IOwait, hanging the VPS). Apart from this, my tickets have always received a quick reply. There is always a presence on Twitter too which is handy for quick questions that would not warrant a ticket.

The Verdict

I would highly recommend VPS.net based on my own experience. Yes, there have been ups and downs but on the whole I have been very pleased with the service I have received. If you want a powerful VPS for a good price, loads of free extras and good support then you cannot go wrong. They say that you get what you pay for, let’s hope VPS.net continue to dispel this saying!

Give them a try, you wont regret it – www.vps.net

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